
Training & Tips
Our training and tips offer quick and effective guidance to make the most out of MS Teams Calls features. Explore these resources to streamline your experience, troubleshoot common issues, and discover extra features.
Videos
Job aids
- Summarized information to using voicemail in MS Teams (PDF, 550 Kb)
- Do your calls quicker with keyboard shortcuts (PDF, 1,605 Kb)
Call tips

First things to know about calls in Microsoft Teams

Get to know the calling experience in Teams

Use the dial pad to make a call

Answer a call in Teams
Doing more with calls

Add someone to a call in Teams

Put a call on hold in Teams

Transfer a call in Teams

Call forwarding, call groups, and simultaneous ring in Teams

Park a call in Teams

Call in to a meeting in Teams

Block a contact in Microsoft Teams

View your call history in Teams

Change your default mic, speaker, or camera

Add a delegate to answer or make calls on your behalf in Microsoft Teams

You can pick someone in Teams to be your delegate to receive and make calls on your behalf.

Set a quiet time schedule to stay focused while you work or unplug while you鈥檙e away. (for mobile devices only)
Voice mail

Your voicemail is a familiar tool for getting the most out of your calling experience in Teams.